VISITORS to Swansea can be sure of a grand day out, according to fellow travellers who have already been here.
There’s nothing like word of mouth to win friends and influence people and several top cultural venues in the city are benefiting from just that after being awarded the coveted Certificate of Excellence by TripAdvisor.
Now in its eighth year, the Certificate of Excellence award honours hospitality businesses that have earned great reviews on TripAdvisor, the world’s largest travel site.
The six attractions, owned and managed by Swansea Council, which have picked up the award this year are: Brangwyn Hall, Dylan Thomas Centre, Glynn Vivian, Grand Theatre, Oystermouth Castle and Swansea Museum.
Cllr Robert Francis Davies, Swansea Council’s cabinet member for Investment, Regeneration and Tourism, said: “It’s great to be recognised by TripAdvisor once again for our outstanding customer service.
“This is a real honour and a credit to the work of our teams in cultural services who are committed to sharing the city’s heritage and culture, providing excellent visitor experiences for all to enjoy.
“There’s nothing better that tells the story of the great attractions on offer in our city than the reviews of people who’ve been here.
“Tourism is worth £417m a year to our city and supports more than 5,000 jobs, so this top endorsement from TripAdvisor is just reward for the excellent customer service provided at the venues.”
The Certificate of Excellence is presented to approximately 10% of total businesses on the TripAdvisor website that have consistently achieved great reviews over the past year. There is no application process, and the achievement is earned over time.
To qualify for the award, a business must: maintain an overall TripAdvisor rating of at least four out of five and have a minimum number of reviews.
Cllr Robert Francis Davies added: “It’s clear to me that people visiting our venues appreciate their rich and diverse cultural offer and their warm welcome, and their positive reviews on TripAdvisor must surely encourage more people to visit and stay in the area, contributing to the city’s economic wellbeing.”
For more information about Swansea Council’s cultural venues please visit www.swansea.gov.uk/leisure
This post is also available in: Welsh